1. General

KMS ETH Health Share Company provides the Tenawo Application, a set of tools and applications for people that connect healthcare providers with clients to improve their quality of life. The Tenawo Application consists of the digital Platform, the Tenawo Mobile Application and the Tenawo Dashboard (each as defined hereinafter and collectively the "Application").

The Platform is the engine of the Application and interacts with and transmits data between the Mobile Application and Dashboard. In addition, the Platform also analyses and stores data. The Dashboard is an online tool with the sole intention to display, add and store your data.

The Mobile Application interacts with third-party and the user to capture, analyze and display data and forward it to the Platform. The Results (as defined hereinafter) are automatically transferred to the Dashboard through the Platform. Tenawo ("Tenawo "we", "us") recognizes and understands the importance of the privacy of its users ("users", "You") and wants to respect their desire to store and access personal information in a private and secure manner.
This Privacy Policy applies to our Application and our Website (collectively the "Products") and describes how Tenawo manages, stores and utilizes your Personal Data through its Products. In order to use our Products, we require you to consent to the collection and processing of your Personal Data before you start using the Products. If you do not agree with the terms of this Privacy Policy, you may not use in any manner the Products.

Tenawo is committed to protecting the privacy of all of its users Personal Data and providing a secure, user-controlled environment for the use of the Products in accordance with the Privacy. At the same time, you also share responsibility for maintaining privacy and security for example, by not allowing any third party to use your personal account on the Tenawo Mobile Application and D Tenawo dashboard. Tenawo asks all users to be responsible for safeguarding any authentication information and to immediately notify Tenawo of any unauthorized use of your personal Account. Please read this Privacy Policy carefully (which is also available on our Website: www.tenawo.com ) so that you fully understand how we obtain and process your Personal Data. By accepting this Privacy Policy, you acknowledge and agree that you were adequately informed of the functioning and objectives of the Application

2. Definitions

"Account" means your account registered through the registration process on the Tenawo Mobile Application or Tenawo Dashboard.

"Application" means the (i) Tenawo Platform; (ii) Tenawo Mobile Application and (iii) Tenawo Dashboard.

"Tenawo Dashboard" means the dashboard made available to the users, located at www.tenawo.com

"Tenawo Mobile Application" means the mobile application (i) which the user has to download on its mobile device and (ii) is intended to record (via third-party headsets and user input), display, analyze, store and transmit your epilepsy data.

“Tenawo Platform" means the platform on which the Tenawo Mobile Application and the Tenawo Dashboard are connected and collectively function. Depending on the user profile different application functions can be made available.

"Products" means the Application, Website and Documentation.

"Results" means the raw data and the results of the analysis by the Tenawo Platform of data recorded by the User through the Tenawo Mobile Application.

"Insights" means the data collected via the application and rendered in an optimal way by the Tenawo Platform through the Tenawo Mobile Application and Tenawo Dashboard.

"Third Parties" means any natural or legal person or entity other than Tenawo.

"Website" means the website available at www.tenawo.com.

3. Information

We may collect several types of personal information from the users of our Products, and store it on your mobile device and/or our server such as:

Contact information (e.g. your name, postal address, e-mail address, and mobile or other telephone number).

The profile data provided by you on your account such as your name and profile picture.

Information in helpdesk support inquiries.

Patient demographics such as date of birth and gender.

Information about your device, such as its model, unique device identifier and operating system version

Information collected by manual input by the Application, such as seizure onset, etc.

Payment information such as transaction identifiers and summary information that does not include credit card or bank account numbers (we do not collect or store financial account information).

Web behavior information such as information related to how the users use the Products (e.g. browser type, domains, page views) collected through cookies and other automated technology.

Hereinafter collectively "Personal Data". We shall store your Personal Data on our servers located in Addis Ababa, Ethiopia and out of Addis Ababa. We would like to draw your attention to the fact that Personal Data consisting of patient medical data is also protected by medical secrecy rules.

4. How do we use your Personal Data

Tenawo (i) collects, (ii) uses, (iii) maintains and (iv) may share your Personal Data provided by you or collected by us with its affiliates, parent companies or other related companies for all purposes necessary to ensure the proper functioning and operation of the User accounts and/or the proper functioning of the Products. These purposes may include (collectively the "Purpose"):

Creating and managing your Account to use the Application;

Providing information and allowing the Users access to the Products;

Diagnosing technical problems and managing technical support and processing inquiries concerning the Products;

Contacting the Users by phone, email, text message or push notifications (if they are enabled) to (i) verify your account (ii) for information and operational purposes such as account management, instructions, alerts, reminders, customer service, system maintenance and others;

Contacting the Users to (i) communicate about, and organize your participation in market research or (ii) obtaining testimonials;

Commercializing the Application;

Performing data analyses (including anonymization and aggregation of Personal Data) and using and sharing the resulting data to third parties for commercialization purposes;

The operation, evaluation and improvement of the Products (including the development of additional products and/or services, enhancing and improving the current Products, analysis of our Products, quality control activities and performing internal business functions such as accounting and auditing);

Protecting against, identify and prevent fraud and other unlawful activity, claims and other liabilities;

• Complying with and enforcing any applicable legal obligations with respect to our Terms of Use and Privacy Policy.

Furthermore, you agree that Tenawo is free to access, retain, and disclose Personal Data in the following events:

In order to be in compliance with any applicable legislation or regulations;

If a law enforcement authority or other government official requests so;

To enforce the Tenawo Terms of Use or Privacy Policy

The investigation of any suspected or actual fraudulent or illegal activity and

To protect your or our safety and/or rights.

By using the Application, you acknowledge and explicitly agree that we may disclose certain information to providers that build profiles to improve the diagnostic capabilities of the Application. We will not share your information without your permission.
If you connect your Tenawo account to a third-party device or service, you may be asked to share your information with that application. We will not share your information without your permission.
You furthermore understand and agree that the technical processing and transmission of the Products, including your Personal Data, may involve (i) transmissions over various networks; and (ii) modifications to conform and adapt to technical requirements of connecting networks, or devices .

5. Security

Tenawo shall take appropriate administrative, technical and organizational measures against unauthorized or unlawful processing of any Personal Data or its accidental loss, destruction or damage, access, disclosure or use. Upon written request, Tenawo can provide you with a list of people of Tenawo that may have access to your Personal Data. These people have entered into confidentiality agreements prior to having been granted access to your Personal Data. In the event of and following discovery or notification of a breach of the security of the Personal Data, or access by an unauthorized person, Tenawo is required by law to notify the user if the breach is likely to affect your privacy

6. Cookies

When using the Products, we may collect certain information by automated means, such as cookies (small text files stored in your browser) and similar technologies, including mobile application identifiers, to improve your experience of the Products, increase security, measure use and effectiveness of the Products, identify and resolve issues and marketing purposes. We may also use cookies and other automated means for purposes such as management our Products and other aspects of the commercialization of our business.

The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system version, information on actions taken on our Products (such as usage, activity logs an click-through), and dates and times of visits. Log data is deleted on a regular basis.

The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system version, information on actions taken on our Products (such as usage, activity logs an click-through), and dates and times of visits. Log data is deleted on a regular basis.

Third parties, such as Google analytics, may also use cookies to collect information about your activities on our Products to understand and continue improving the performance of our Products. Please check the relevant third party website for more information about their use of cookies. Where this site allows such cookies to be set or you access other websites from the Products using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.

7. Disclosure to Third Parties

In the event of full or partial merger with, or acquisition of all or part of, Tenawo we may transfer your Personal Data to a Third Party. In such event, Tenawo shall impose this Third Party to use any Personal Data strictly consistent with this Privacy Policy.

Other than as set out in this Privacy Policy, we shall not sell or otherwise disclose your Personal Data to Third Parties without obtaining your prior explicit consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

We may also share Personal Data with Third Party service providers who help us to provide, understand, commercialize and improve our Products. We do not authorize these Third Party service providers to use or disclose your Personal Data except as strictly necessary to perform any services under our supervision or to comply with applicable legislation. We seek to provide any such Third Party service provider with only the Personal Data they need to perform their specific function.

In any event, such Third Party service providers shall be obliged to treat your Personal Data in accordance with this Privacy Policy. However, Tenawo cannot be held liable for any damages, whether direct or indirect, that may result from the misuse of your Personal Data by such Third Party service providers.

8. Your rights

Right of access: If you are concerned or have any questions about your Personal Data, you have the right to request access to the Personal Data which we hold or process about you. We will then provide you with information about the data that are being processed and on the source of those data.

Right of rectification and right of erasure: You have the right to request us free of charge to correct, erase or block any inaccuracies in your Personal Data if such Personal Data would be incomplete, inaccurate or processed unlawfully.

Right to not be subject to automated individual decision making: You have the right to request us not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right to object to data processing: Without prejudice to the termination provisions of the Terms of Use, you may withdraw at any time your consent to the processing of your Personal Data by Tenawo by permanently removing the Application and notifying us in writing thereafter tenawokms@gmail.com. Upon receipt of this notification, Tenawo shall promptly stop any processing of your Personal Data. You may also ask us to stop using your Personal Data for direct marketing purposes.

9. Data retention and deletion.

We may retain information regarding you and your use of the Products, including Personal Data, for as long as reasonably needed to provide you with the Products and the uses described in this Privacy Policy. Please note that we retain your Personal Data even if you temporarily stop using the Application until you permanently delete the Application on your mobile device and notify us thereof. Upon notification, we may retain and continue to use and disclosure your Personal Data to Third Parties exclusively on a fully anonymized basis.

10. Third Party websites or applications

You acknowledge and agree that certain content or services provided by Third Parties may be made available to you through the Products. You agree that such linked content or services may have their own privacy policies for which Tenawo cannot be held responsible. Tenawo does not in any way review or endorse the privacy practices of such Third Parties.

11. Updates or changes to our Privacy Policy

Occasionally, we may change or update this Privacy Policy to allow us to use or share your previously collected Personal Data for other purposes. If Tenawo would use your Personal Data in a manner materially different from that stated at the time of the collection, we will provide you with a notice on our Website and in our Tenawo Mobile Application indicating that the Privacy Policy has been changed or updated and request you to agree with the updated or changed Privacy Policy.


KMS ETH Health Trading S.C.

Ethiopia, Addis Ababa, Bole Sub-City,Woreda 07

Addis Ababa,Ethiopia

Figa Mazoria Area, Gebrila Building, Office No. 302

tenawokms@gmail.com or kms@tenawo.com