NAWO Digital Health, we are proud to share the progress we’ve made in connecting with our community and delivering trusted healthcare services since our operations began in 2022.

📊 Customer Traction

• 71,000 total clients have reached out to us.

• 16,500 of them are loyal, returning customers who continue to trust our services.

This demonstrates not only the impact and demand for our solutions but also the confidence our customers place in us.

🌐 End-User Engagement

Our users reach us through different channels, reflecting both accessibility and digital adoption:

• 90% via our Call Center ☎️

• 7% via Telegram Bot & WhatsApp 💬

• 2% through our Website 🌍

• 1% via our Mobile App 📱

👉 These insights show that while our Call Center remains the strongest bridge to our clients, digital channels are steadily growing ;an encouraging sign for the future of digital health adoption in Ethiopia and beyond.